CONTACT: 01698 721 500

Call: 01224 330 200

Pegasus Express Logistics Services Scotland
"Privacy, It's Important!"
"Privacy, It's Important!"

Pegasus Express Ltd : Privacy Policy

 

Pegasus Express Ltd is the “Data Controller” for the purposes of current Data Protection Laws. By proceeding to use our service you agree that we may process the personal data that we collect from you in accordance with our Privacy Policy.

Your Privacy

At Pegasus Express Ltd we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

The Information we collect

If you contact us via our contact form or by email or by post we may keep a record of that correspondence including your name, address & email address. Information requested on our credit application form including name, address, contact details, phone numbers, email addresses, trading address, company registration number, company officers details, bank information and trade references. Information as detailed on any other online form Any Information provided to us to quote for business

How we use that information

For the purposes of verifying identity, financial standing, fraud protection & debt collection. To allow us to offer a credit account. To provide you with information and services that you may request from us or which we feel may be of interest to you where you have consented to be contacted for such purposes. We will not use your personal information for marketing purposes without your express consent. To carry out obligations arising from any contracts entered into between you and us To notify you of any changes to our service or functionality issues with our website, customer portals or systems. We do not currently make decisions based solely on automated electronic systems.

Who will we share this information with and for what purpose

Credit reference agencies for the purposes of verifying identity, financial standing, fraud protection, and to allow us to make a decision on opening a credit account Debt Collection agencies/legal entities in the event of non- payment of account. Our IT service providers/cloud providers in the event of any technical issue and for data storage. Various appropriate staff within the company to assist with your enquiry. Delivery partners to assist with providing the service requested. Limited information only is passed on. Any law enforcement agency if required to do so.

How is the data processed and stored

All the personal data we collect is processed by our staff in the UK and stored on servers located in the UK. We will not transfer this information outside of the European Economic Union (EEA). By submitting your information to us you agree to this transfer, storing or processing. No third parties have access to your personal data unless the law allows them to do so. A Data Protection regime is in place to oversee the effective and secure processing of data.

How long will data be held

Data will be held as long as your account is open and in use and for a period of 6 years after the last fully completed transaction or when the account is requested to be closed (Whichever is earlier). We confirm we will not hold on to any unnecessary data or retain data longer than is necessary. Exceptions are if we bring or defend a legal claim. Data will be held until those proceedings have been concluded and no further appeal is possible or if the law requires us to retain or delete the data for a longer or shorter period.

What are your rights

You may request to see what information is held by us and have it corrected or deleted completely if you so wish. An admin fee may be charged for this. If you wish to raise such a request or if you wish to raise a complaint about the way your data has been handled please contact accounts@pegasusexp.co.uk.

Protecting your information

We are committed to the security of our customers’ information and personal data and take precautions to protect this as far as possible. However the transmission of information via the internet is not completely secure and therefore cannot fully guarantee the security of any data transmitted in this way and any data transmitted is at your own risk. Where you have been given (or you have chosen) a password which enables you to logon to our customer portals you are responsible for keeping this secure.

Any security breaches will be investigated & reported to the regulator under the terms of current law.

We do not, to the extent permitted by law, accept responsibility for any liability resulting from any security breaches which may occur.

Changes to this privacy notice

Any changes we make to our Privacy Policy in the future will be posted on this page and where appropriate notified to you by email. The www.pegasusexp.co.uk site contains links to third party sites. This privacy statement does not apply to these sites and Pegasus Express Ltd is not responsible for the privacy practice or the contents of these third party sites. If you are aged 18 or under please ask a parent or guardian for their permission to provide us with your contact information.

“We have worked with Pegasus Transport since March 2009 without any problems. They are able to handle all deliveries that are given to them regardless of area. The construction sites and merchants yards we deal with have always found them very friendly and helpful. We have recommended them to a number of Companies within the industry and will continue to do so.”

Steven Rose | SVR Plastics Ltd

Thank you for the great service you have provided to us since we switched our logistics over to you a couple of months ago. Your online booking system makes everything very quick and easy, plus also having the ability to look back at historical shipments to download PODs has been priceless to us.

It’s also been extremely comforting to know that you turn up when you say you’re going to turn up and deliver when you say you’re going to deliver. Not one collection has been missed and every single one has been at the agreed time. Our previous haulier was nowhere near as reliable which often caused problems at the loading bay if they arrived to collect when another wagon was in.

Wayne Kersh | My Planet Online Limited

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